Delivery

All orders except rough, carved and tumbled crystals are delivered direct from our wholesalers so delivery time is approximately 5 working days*.

Due to our wide range of gift sizes and weights our postage fees can range from £1.20 to £5.95. We provide free postage on all orders over £50.

If you have any other queries surrounding delivery of an item please contact us either on our Contact Us page or by sending us an email at spiritualearthgifts@gmail.com.

Please note all orders are despatched on working days (Monday-Friday), so orders placed after 3pm Friday will be dispatched Monday.

Returns

We want you to love our service, but, if you have a problem with your order, such as the item is damaged in transit, be rest assured you can return the goods to us.

Please contact us within two days of the damaged item being received and provide full details including details of your order number, reason for return, a photograph of the damaged item and if you would like a refund or replacement.

Faulty, defective or wrongly delivered goods will be fully refunded. This is only as long as the fault is not due to misuse, use against the manufacturer’s recommendations or reasonable wear and tear.